United States

Standard Shipping
Postal carrier: USPS
Estimated delivery: 2-5 Business days
Price: $11
Free shipping: Above $75

Other information

Returns and refunds

1. If you wish to return a product, please contact us at care@bibsworld.com to initiate the return process.
   Customers are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect items).
   Returned products must be in new, unused, and unopened condition, with all original product inserts and accessories. The original shipping and handling charges will not be refunded unless the return is due to a defect or incorrect shipment.
   For assistance with returns, contact us via email, and we will guide you through the process.
   
   You retain the right to return your order within 14 days of receiving the product. The returned items must be shipped back within this 14-day period. Refunds will be issued to the original payment method within 7-14 business days of the product's arrival at our warehouse.
   All returns should be sent to:
   
   BDI – Barbaras Development Inc.
   809 Bama Drive, Oxford, AL 36203, USA
   
   We recommend obtaining a track-and-trace number when returning products. BIBS Denmark ApS reserves the right to withhold the refund until the products have been received or documentation of the return has been provided.
   Please note: We can only return funds to the original payment method.
   

2. Policy for Returning Items with a Free Gift
   If returning items from an order that included a free gift, and the returned items reduce your order total below the qualifying threshold for the gift, the free gift must also be returned. Should you fail to return the free gift, its original price will be deducted from your refund.

   Policy for Returning Items from Multi-Item Promotions (e.g., 5-for-4 Offers)
   Items purchased as part of a multi-item promotion, such as a 5-for-4 deal, must generally be returned as a complete set. If you opt to return only part of the promotional set, the discount associated with the offer will no longer apply. Your refund will be adjusted accordingly, and the retained items will be charged at their full individual price.

Damage, Shortage, Defect

1. If you receive a damaged or defective product, please notify us within 24 hours of delivery at care@bibsworld.com, including photos of the damaged package and or item. Photo/image documentation is a requirement for processing the return. We will address your complaint as soon as possible, and in the case of an error on our part, the original shipping and handling costs will be refunded.