FAQ

Not all babies like to be swaddled. Some seem to find swaddles restrictive and will try to fight their way out. If your baby is always trying to wriggle out of the swaddle, or cry when being swaddled you should stop swaddling. There’s no need to force your baby into a swaddle if he or she doesn’t like it.

If you have typed in wrong information regarding the shipment information reach out to our customer service at care@bibsworld.com as fast as possible

We would advise you not to freeze your pacifiers with or without water inside for two reasons:

• Natural rubber latex nipples are not intended for that kind of use. Therefore, we cannot ensure that the material or the material properties stay the same after such treatment.

• You should always avoid skin contact with frozen objects. Direct skin contact and even indirect skin contact with ice can cause skin injuries and frostbite.

We do not recommend using an electric heater when heating the glass bottle. The bottle does not break but it may affect the print on the outside of the glass.

Our glass bottle can withstand microwave heating. The plastic parts and bottle nipples cannot! However, when microwave heating milk can so-called localized overheating occur. Always mix/stir the heated milk and check milk temperature before feeding the child!

It is unfortunately not possible to change your order after you have placed it. Since we're working to deliver your order as fast as possible, we start the shipping process as soon as we receive the information about your order placement.

The pacifiers should not be cleaned in the dishwasher as this may damage the material. Furthermore, most dishwashers do not reach temperatures high enough to sufficiently sterilize the pacifiers.

We advise you not to use UV sterilizers for your latex pacifiers, as latex is a natural material and consequently undergoes a natural aging process, which can be influenced by external forces such as UV light. Therefore, never use a UV sterilizer for our BIBS latex pacifiers as it will damage the material. Regarding electric steam sterilizers we have not tested our pacifiers in all these different devices and cannot guarantee that the latex will not break due to the high temperatures. Therefore, we cannot recommend these for sterilization. Concerning microwave sterilization be aware that latex will break down if the temperature exceed 100°C. Silicone endure higher temperatures that latex, however our general recommendations are that to use microwave sterilizations you must check the manufacturer’s instructions in relation to heat and watts, to make sure the temperature does not exceed 100°C. In most microwaves the pacifiers must be heated for a maximum of 60 seconds at max. 800W. Otherwise temperatures will exceed 100°C. Remember to put the pacifiers in water in a sterilization box made for the purpose. Never place the pacifiers in the microwave without! Read more about how to sterilize your BIBS pacifiers >>

Our baby bottle is made of borosilicate glass which has many benefits. Among others, it is temperature- and thermal shock-resistant, durable, and much more. But even though borosilicate glass is much sturdier and harder to break than regular glass, it is still glass and can of course break if subjected to sufficiently intense force. You can read more about borosilicate glass here >>

Once an order is placed, products cannot be changed as we begin processing it immediately to ensure quick delivery.

You retain the right to return your order within 14 days of receiving the product. The returned items must be shipped back within this 14-day period.

If you wish to return a product, please contact us at care@bibsworld.com to initiate the return process.

All returns should be sent to:
BDI – Barbaras Development Inc.
809 Bama Drive, Oxford, AL 36203, USA

We recommend obtaining a track-and-trace number when returning products.

It depends on how often it is in use, but we recommend a replacement every 4-6 weeks. Keep an eye out for any changes in the surface, changes in size and shape, or rupture in the material and replace the pacifier if you notice any differences. When your baby has teeth, make sure to pull the nipple in all directions before use and replace the pacifier at the first sign of damage or weakness. Do not use a pacifier that shows any changes in color or other irregularities. Because it is natural rubber latex, the nipple may expand over time. Read more about why and how often you should replace your pacifiers >>

Standard Shipping
Postal carrier: USPS
Estimated delivery: 2-5 Business days

You can find answers regarding how and how often you should clean the pacifiers in our Cleaning Guide >>

Check out our guide to cleaning the bottle here >

You can use our glass baby bottles in the same way you would use any other baby bottle. If you need guidance into how to feed your baby with a bottle or when or how to introduce a bottle to your baby, Please find the information here >

You have the right to cancel your purchase within 14 days of receiving the goods. If you wish to exercise your right of withdrawal, please contact us at care@bibsworld.com.

Glass can be recycled but the acceptance of glass in recycling programs varies by jurisdiction. Check your local recycling programs to find out what is recyclable in your area.

The American Academy of Pediatrics (AAP) says that swaddling can encourage newborns to sleep better — if it’s done correctly and practiced in accordance with other safe sleep guidelines. Although swaddling comes with many great benefits, you need to make sure you're doing it right to avoid danger or discomfort for your baby. Follow these safety tips:

• The swaddle should be snug, but not too tight. You should be able to place two to three fingers between your baby’s chest and the blanket, and the blanket should be loose around the hips so the baby can move its legs freely. Swaddling your baby too tightly may affect his or her mobility and development.

• Also, the swaddle should not be too loose, so it unwraps during sleep and ends up cover the baby’s face.

• Always lay your baby down on his or her back after swaddling.

• Stop swaddling as soon as your baby can roll over on its own.

• Never overdress your baby underneath the swaddle since it can lead to overheating.

Bisphenol A (BPA), bisphenol S (BPS), and polyvinyl chloride (PVC) are chemicals that can be found in some plastics. There have been concerns about the potentially harmful effects these chemicals can have on babies, and many countries have implemented laws that ban the use of these chemicals in all baby products. Glass baby bottles are naturally BPA, BPS, and PVC-free.

Customers are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect items).

Returned products must be in new, unused, and unopened condition, with all original product inserts and accessories. The original shipping and handling charges will not be refunded unless the return is due to a defect or incorrect shipment.

For assistance with returns, contact us via email, and we will guide you through the process.

Yes, like with our pacifiers we recommend a replacement of bottle nipples every 4-6 weeks for both safety and hygienic reasons. Keep an eye out for any changes in the surface, changes in size and shape, or rupture in the material, and replace the bottle nipple if you notice any differences. Natural rubber latex is a natural material and is affected by sunlight, high temperatures, and moisture which accelerates the aging process of the latex material. Therefore, the material changes its properties and can become brittle or sticky. Whenever you experience a change in the material the pacifier must be replaced.

After cleaning it is not unusual that water remains in the nipple. This is due to the fact that all our pacifier nipples are equipped with a valve, letting out air when the baby closes down on the nipple. This ventilation system causes the air from inside the nipple to be pushed out through the valve thereby flattening the nipple to shape naturally after the baby's oral cavity. The valve is also the reason why water can be present inside the nipple after cleaning and sterilization. If this is the case, simply just squeeze the nipple flat to press out the excess water. If water drops remain in the nipple, just let the pacifier air-dry.

Colic is when a baby cries a lot, with no obvious cause. All newborns cry sometimes, but if your baby cries for more than 3 hours a day, 3 days a week for at least 1 week, then they may have colic. It is very common and affects about 1 in 5 babies. Doctors do not know what causes colic. Some suggest it is due to digestion problems or a sensitivity to something in the baby's formula or the breastmilk. A tip for trying to reduce colic is to help your baby swallow less air while feeding. When breastfeeding this could be trying to burp your baby more often, and when bottle-feeding it could be choosing a bottle with a ventilation system. The BIBS Baby Glass Bottle features a valve in the nipple that ensures a smooth milk flow, that reduces air swallowed while feeding.

The funnel makes it easy for you to fill up the bottle with less milk/formula waste.

Standard Shipping
Postal carrier: USPS
Estimated delivery: 2-5 Business days
Price: $11
Free shipping: Above $75

We will authorize your card after the placement of your order, and you will receive an order confirmation by email.

There is a time-limit to swaddling. When babies can roll over on their own you should stop swaddling.

Refunds will be issued to the original payment method within 7-14 business days of the product's arrival at our warehouse.

As soon as your order is dispatched from our warehouse, we will send you an email with a confirmation. This email will contain a tracking number, that will be active when the courier tracks the first action on your order.

We deliver our products worldwide.

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We accept payment via credit and debit cards, including Visa, MasterCard, Visa Electron, Maestro and many others.

Sometimes, when water remains in the nipple after sterilization it can cause a sound when the pacifier is used by your baby. There is no harm in a little water inside the nipple.

Natural rubber latex is a natural material and is affected by sunlight, high temperatures, and moisture which accelerates the aging process of the latex material. Therefore, the material changes its properties and can become brittle or sticky. Whenever you experience a change in the material, the pacifier must be replaced.